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Our solutions can be tailor-maked to match high-volume, high-complexity company reception requirements and we can additionally produce bespoke solutions. Have concerns? Please complete your information and we'll communicate. Put Australia's leading virtual assistant solution to the test! We're all set to address your phone FREE for 7 days.
A lot of firms require their phone calls to be answered just when they are unable to take the phone call themselves. If you tip out of the office for an hour or your in-house assistant goes to lunch, is on leave or is active on another telephone call and you have numerous calls coming in at the one time.
In such circumstances our assistants will then address the phone as if we remained in your office. You're always in control and can relax understanding you will certainly never miss another essential telephone call once again!.
I have actually functioned with OfficeHQ for lots of years over a number of different services. After having problems formerly with another company (who were missing out on telephone calls principal sin), it's been so great to be able to depend on punctual, specialist call answering.
My medical method has actually grown really fast and lately they have actually had the ability to action in and save the day when other staff were sick with Covid. For the degree of service they offer, they can never ever be the most affordable out there. Their customer care is superior and they clearly satisfaction themselves on this.
Running a dynamic regulation practice, there are a great deal of moving components I have to stress over. Thanks to the steady professionalism and trust of OfficeHQ, reception services isn't one of them. Over the ten years I have actually been with OfficeHQ they have provided only the finest solution I can really hope for.
The service was super very easy to establish and sets you back a portion of what it would certainly to work with an assistant. We have actually been with OfficeHQ for a number of years currently and couldn't be better with the solution we get - it virtual receptionist. Function is taken care of pleasantly and professionally and we recognize our customers remain in good hands
My clients and potential customers have only ever before commented favourably on the solution; I don't assume any individual has actually realised it's not my own function. They are also efficient stopping telemarketers. For the core function of responding to telephone calls professionally, giving a good very first perception and precisely taking messages, 5 stars.
Is always responded to by personnel. We have actually been utilizing OfficeHQ for over 8 years currently.
This indicates just pertinent calls get via to me, so I do not obtain disturbed when I'm ideal in the middle of something! We have actually discovered making use of OfficeHQ's remote assistant solution incredibly advantageous to our firm. It has liberated our team to reply to customers on our terms, minimising disturbances throughout the functioning day and enabling efficient and succinct interactions.
I was stressed concerning not being in control of our own telephone calls, yet I have been confirmed wrong and the service has actually surpassed my assumptions. I would recommend OfficeHQ to anyone considering digital solutions.
Highly advise (online virtual receptionist). We have used this service for over 2 years I would extremely advise OfficeHQ to any individual! Specifically tradies and begin ups. Consumers like it when their phone calls are responded to, and OfficeHQ has actually answered each and every single one for us. OfficeHQ provides us the guarantee that no phone call will certainly be unanswered, which is extremely vital for a service-based service.
I have been utilizing OfficeHQ for 16 years. It is vital that my clients can always have their phone calls responded to quickly in an expert way which creates a terrific initial impression.
We utilize this solution as a little business owner for when we are away or overseas. We've been using OfficeHQ's virtual phone answering solutions for the ideal part of a years and it's been an optimal method to ensure brand-new customer enquiries are never missed, as well as successfully dealing with queries from jobseekers.
We never ever miss an organization possibility but don't have function staffing concerns to deal with. It's an optimal solution and has been extremely beneficial for our business. I can't tell you how excellent it's been to collaborate with OfficeHQ. I can now actually take place getaway without stressing over responding to the phone.
The group has called to make clear and enhance our treatments to make certain the ideal possible experience for our callers. OfficeHQ were constantly professional and simply nicest people on the various other end of the line!
We required a solution where our phone telephone calls are constantly addressed promptly and OfficeHQ have been aiding us with these for over five years now. Really delighted with the service so far. The even worse thing for a consumer is to call a service and there is no answer or the call goes to voicemail.
As organizations we function so hard to promote our solutions and we need to be there for the customer when they decide to connect. Additionally we are often on the phone currently with other consumers or busy with various other job, so having the telephone call answered by another person helps us juggle points.
This allows the team to prioritise their time so that when they are returning the phone call they can commit their complete focus to this particular client. We intend to stick around with OfficeHQ, are thankful for their solutions and would recommend. We utilize OfficeHQ for our small service, our after-hours calls obtain sent to their function group and it has been only a pleasure working with their reception crew.
We always receive an e-mail with the message within mins of them taking the telephone call. OfficeHQ have addressed our telephone calls for a few years, could not be better with their professionalism and level of service.
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